Return & Refund Policy
At Melions Brother, we are committed to your satisfaction. Please read our return and refund policy carefully.
Returns
We accept returns within 30 days of delivery. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Non-Returnable Items
- Opened or used products
- Products damaged due to misuse
- Items marked as non-returnable at the time of purchase
Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7-10 business days to your original payment method.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item was defective or incorrectly sent.
How to Initiate a Return
Email us at support@melionsbrothers.com with your order number and reason for return. We will guide you through the process.
Contact Us
Brand Name: Melions Brother®
Parent Company: MELIONS
Trademark App. Number: 5529144
FSSAI Lic. No.: 20725031003004
Website: https://melionsbrothers.com
Email: melionsbrother@gmail.com
Phone / WhatsApp: +91 9924861502
Gst Registration Number : 24ABPFM1637D1ZE
Registered Address (as per GST):
GR. FLOOR, RS.33 PLOT NO. 47, ARCHANA GROUP HOU. SOCIETY, KATARGAM SINGANPORE ROAD, SURAT, Surat, Gujarat, 395004, India
We typically respond to all inquiries within 24 business hours.
Operating Hours: Monday – Saturday (10:00 AM – 6:00 PM IST)