Returns Policy

(Free Returns Free Return melionbrother Money Back Guarantee Get the item you ordered or your money back—it’s that simple. It’s automatic and covers your purchase price plus original shipping on eligible purchases* and there’s no extra fee for coverage. Follow these steps to get your refund. Contact Your Seller If an item hasn’t arrived or isn’t as described, go to My melionsbrother, select the item in your purchase history, and reach out to your seller. Not resolved? Let us know. If you’ve talked to your seller and the issue still isn’t resolved after three business days, contact us. We’ll get your money back. Fast. You can count on hearing from us within 48 hours. *In order to be protected by melionsbrother Money Back Guarantee certain payment methods must be used and all eligibility requirements and deadlines must be met. Category/Item exclusions apply. For full terms and conditions, read our melionsbrother Money Back Guarantee policy. Learn More Need to Return an Item? It’s easy to do on melionsbrother. Whatever you’re looking for, millions of items on melionsbrother are returnable. Before you buy an item, check the seller’s return policy, then follow these easy steps to make a return. 1 Start Your Return Select the item you want to return in your purchase history on My melionsbrother. 2 Ship the Item Back If the seller asks, send the item back as soon as possible using their preferred return method. 3 Receive Your Refund If the seller doesn’t refund your money, ask melionsbrother to step in and help.)

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

(Free Shipping Handling Time 1 To 3 Days Economy Free Shipping 15 to 25 Days, Standard Free Shipping 10 To 20 Days, Expected Shipping 5 To 15 Days.)

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.